Shipping Policy

Last updated: August 25, 2026

Thank you for shopping with Vimly Apparel.

This Shipping Policy explains how orders placed through vimlyapparel.com are processed, shipped, and delivered.

This Policy applies to purchases made from Vimly Apparel LLC ("Vimly Apparel," "we," "us," or "our").

Please review this Shipping Policy before placing your order.

1. Shipping Destinations

We currently offer shipping within the United States and to selected international destinations where shipping and checkout are available.

International shipping availability depends on:

• The destination country or region;

• The products in your order;

• Carrier availability;

• Our currently enabled Shopify Markets;

• Applicable import or shipping restrictions; and

• Other operational or regulatory requirements.

If your destination is available during checkout and a shipping method is displayed, we are generally able to accept an order for that destination.

The availability of countries, shipping services, and rates may change from time to time.

2. Order Processing

Orders are processed after payment has been successfully authorized.

Processing time is separate from carrier transit time unless otherwise expressly stated during checkout.

Processing times may vary depending on:

• Order volume;

• Product availability;

• Payment verification;

• Fraud-prevention review;

• Weekends or holidays; and

• Other operational circumstances.

Once your order has been prepared for shipment and transferred to the applicable carrier, you will generally receive a shipping confirmation containing available tracking information.

Orders are not normally processed or transferred to carriers on certain weekends, public holidays, or other non-business days.

3. United States Shipping

For eligible orders shipped within the United States, our current standard shipping option is:

Economy Shipping

Estimated transit time: 5–8 business days
Shipping rate: $5.00 for applicable orders
Free shipping: Available for qualifying orders of $10.00 or more, based on the shipping rates displayed at checkout.

The shipping rate and free-shipping eligibility displayed during checkout will control if they differ from the information above due to an updated promotion, rate, or shipping configuration.

The 5–8 business day estimate refers to estimated carrier transit time and may not include order processing time.

Business days generally exclude weekends and applicable public holidays.

4. International Shipping

We offer international shipping to eligible destinations made available through our checkout.

Depending on the destination, available international shipping services may include:

DHL Express

• DHL Express Worldwide

USPS

Available USPS international services may include:

• First-Class Package International;

• Priority Mail International; and

• Priority Mail Express International.

Not every shipping service is available for every country, address, product, or package.

The shipping options available specifically for your order will be displayed during checkout.

5. International Shipping Rates

International shipping rates are generally calculated at checkout based on factors such as:

• Destination;

• Package weight;

• Package dimensions;

• Order contents;

• Selected carrier;

• Selected shipping service; and

• Current carrier rates.

The shipping price displayed and accepted during checkout will be the applicable shipping charge for your order unless an obvious technical or pricing error has occurred.

6. Estimated International Delivery Times

International delivery times vary significantly by destination and shipping method.

An estimated transit time may be displayed during checkout based on information provided by the applicable carrier.

International delivery may take longer because of factors including:

• Customs clearance;

• Import inspections;

• Local postal operations;

• Carrier delays;

• Remote delivery locations;

• Weather;

• Public holidays;

• Transportation disruptions; and

• Other circumstances outside our reasonable control.

Carrier delivery estimates are provided for convenience and are not guaranteed delivery dates unless expressly stated otherwise.

7. Customs Duties, Import Taxes, and Fees

International orders may be subject to:

• Import duties;

• Customs charges;

• Value-added tax (VAT);

• Goods and services tax (GST);

• Brokerage fees;

• Handling fees; or

• Other government or carrier charges.

Whether these charges are included in the amount paid at checkout depends on the destination, shipping service, and checkout configuration.

Certain shipping services, including some DHL services, may support prepaid duties and taxes where that option is available and selected.

If duties and taxes are shown as prepaid or included during checkout, they will be handled according to the terms displayed for your order.

If duties, taxes, or import charges are not collected by us during checkout, they may be charged separately by the carrier, customs authority, or other applicable authority before or upon delivery.

Unless applicable law requires otherwise, customers are responsible for import-related charges that are not collected at checkout.

Vimly Apparel does not control customs assessments imposed by government authorities.

8. Customs Clearance

International customers are responsible for providing accurate information necessary for customs clearance.

Customs authorities or shipping carriers may request additional information from the recipient before releasing a shipment.

Failure to provide required customs information may result in:

• Delivery delays;

• Return of the shipment;

• Storage charges; or

• Other additional fees.

We may provide shipping and order information to carriers, customs authorities, or service providers where reasonably necessary to complete international delivery and comply with applicable law.

9. Order Tracking

Where tracking is available, tracking information will generally be provided after your order has shipped.

Please allow reasonable time after receiving a shipping confirmation for the carrier's tracking system to update.

Tracking information is provided by the applicable carrier and may occasionally experience delays or gaps in updates.

A lack of a recent tracking scan does not necessarily mean that a package has stopped moving.

10. Delivery Estimates

All delivery times displayed on our Site, during checkout, in order confirmations, or in this Policy are estimates unless expressly stated otherwise.

Actual delivery times may be affected by circumstances outside our reasonable control.

These circumstances may include:

• Severe weather;

• Natural disasters;

• Customs delays;

• Transportation disruptions;

• Carrier network congestion;

• Strikes or labor disruptions;

• Public emergencies;

• Peak holiday periods;

• Incorrect shipping information; and

• Government restrictions.

Nothing in this section limits any mandatory consumer rights that apply when an order is materially delayed or is not delivered.

11. Accurate Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully review:

• Recipient name;

• Street address;

• Apartment, suite, or unit number;

• City;

• State, province, or region;

• Postal or ZIP code;

• Country; and

• Telephone number.

If you notice an error after placing your order, contact us as soon as possible at:

support@vimlyapparel.com

We will make reasonable efforts to update your shipping information before fulfillment, but changes cannot be guaranteed once an order has entered processing or has been transferred to the carrier.

12. Incorrect or Incomplete Addresses

If an order cannot be delivered because the customer supplied an incorrect or incomplete shipping address, the package may be:

• Delayed;

• Returned to sender;

• Held by the carrier; or

• Subject to additional delivery charges.

Where permitted by applicable law, the customer may be responsible for additional shipping costs resulting from inaccurate or incomplete shipping information.

If the delivery problem resulted from an error by Vimly Apparel, we will work with you to provide an appropriate solution.

13. Address Changes After Shipment

Once a package has been shipped, we may not be able to change the delivery address.

Any address-change or package-intercept services are subject to carrier availability and may involve additional charges.

Vimly Apparel cannot guarantee that a carrier will successfully redirect a package after shipment.

14. Lost Packages

If tracking indicates that your package has not been delivered within a reasonable period after the estimated delivery date, please contact:

support@vimlyapparel.com

Please provide:

• Your name;

• Order number; and

• Any relevant delivery or tracking information.

We may work with the shipping carrier to investigate the shipment.

Depending on the circumstances and applicable law, an appropriate resolution may include:

• Continued carrier investigation;

• Replacement shipment;

• Refund; or

• Another appropriate remedy.

Please do not assume that a delayed package has been permanently lost until the carrier investigation or reasonable delivery period has been completed.

15. Packages Marked as Delivered

If tracking shows that your order was delivered but you cannot locate the package, we recommend that you first:

• Check around the delivery location;

• Check with household members;

• Check with neighbors where appropriate;

• Check with your building reception, concierge, or mailroom;

• Review any delivery photograph or carrier notification; and

• Contact the carrier for additional delivery information.

If you still cannot locate the package, contact us at support@vimlyapparel.com.

We will review the circumstances and assist where reasonably possible.

Your rights regarding lost or misdelivered goods under applicable consumer law are not affected by this section.

16. Damaged Packages or Products

Please inspect your order after delivery.

If a package or product arrives damaged, please contact us as soon as reasonably possible at:

support@vimlyapparel.com

Please include:

• Your order number;

• A description of the problem;

• Photographs of the damaged product;

• Photographs of the packaging where relevant; and

• Any other information reasonably requested to investigate the issue.

Damaged, defective, and incorrect products will be handled in accordance with our Return and Refund Policy and applicable consumer protection laws.

17. Incorrect Items

If you receive a product that differs from the item you ordered, please contact us at:

support@vimlyapparel.com

Please do not return the item before receiving return instructions from our customer support team.

Where the error is confirmed, we will provide an appropriate solution, which may include replacement or refund, and we will handle reasonable return shipping costs as appropriate.

18. Refused Shipments

If a customer refuses delivery without an applicable legal basis or without prior authorization from Vimly Apparel, the package may be returned to us.

Where permitted by applicable law, actual shipping, return shipping, customs, or carrier charges resulting from an unjustified refusal may be deducted from an otherwise applicable refund.

This does not apply where:

• The product is defective;

• The incorrect product was shipped;

• The package was materially damaged;

• The customer validly exercises a statutory cancellation or withdrawal right; or

• Applicable law requires otherwise.

19. Undeliverable and Returned Packages

Packages may be returned to us because of circumstances including:

• Incorrect addresses;

• Incomplete addresses;

• Unclaimed packages;

• Failed delivery attempts;

• Customs issues;

• Recipient refusal; or

• Carrier restrictions.

If an order is returned to us, we will review the circumstances and may contact you regarding available options.

Depending on the reason for return, these options may include:

• Reshipping the order;

• Refunding eligible merchandise; or

• Another appropriate solution.

Additional shipping charges may apply when reshipment is required because of customer-provided address errors or other circumstances outside our control, where permitted by law.

20. Shipping Restrictions

We reserve the right to decline shipment to destinations where delivery is:

• Prohibited by law;

• Restricted by carriers;

• Subject to sanctions or trade restrictions;

• Operationally unavailable; or

• Otherwise reasonably impractical.

Certain products may also be subject to country-specific import restrictions.

If we are unable to fulfill an order because of a shipping restriction after payment has been received, we will cancel the affected order and issue an appropriate refund.

21. Multiple Shipments

In some circumstances, products from the same order may be shipped separately.

If your order is divided into multiple shipments:

• You may receive multiple shipping confirmations;

• Different packages may have different tracking numbers; and

• Packages may arrive on different dates.

You will not be charged additional shipping solely because we choose to split an eligible order into multiple shipments, unless otherwise clearly agreed before shipment.

22. Carrier Selection

The shipping method displayed or selected during checkout generally determines the applicable shipping service.

However, where necessary and where it does not materially disadvantage the customer, we may use an equivalent carrier or shipping service to complete delivery.

Any mandatory rights relating to shipping method, delivery speed, or contractual delivery terms remain unaffected.

23. Delivery to P.O. Boxes and Special Addresses

Carrier restrictions may apply to:

• P.O. boxes;

• APO/FPO addresses;

• Military addresses;

• Remote areas; and

• Certain international addresses.

For example, some DHL services may require a physical street address.

If a selected carrier cannot deliver to the address provided, another available shipping option may need to be selected.

Available options will normally be reflected during checkout.

24. Holidays and Peak Periods

Orders placed during periods such as:

• Major holidays;

• Promotional events;

• Seasonal sales;

• Black Friday;

• Cyber Monday; or

• Other high-volume periods

may require additional processing or delivery time.

Carrier networks may also experience higher-than-normal shipment volumes during these periods.

We recommend allowing additional time when ordering products needed by a particular date.

25. Delays Outside Our Control

We are not responsible for delays caused solely by events outside our reasonable control to the extent permitted by law.

However, we will make reasonable efforts to assist customers when a shipment experiences an unusual delay.

Nothing in this Policy excludes obligations or remedies that cannot legally be excluded under applicable consumer protection laws.

26. Returns

Shipping a product back to Vimly Apparel is governed separately by our Return and Refund Policy.

Do not send returns to the Vimly Apparel business address unless our customer support team specifically instructs you to do so.

Customers should contact:

support@vimlyapparel.com

before returning an item.

We will provide applicable return instructions and the appropriate return destination.

27. International Consumer Rights

Customers in certain countries or regions may have mandatory legal rights regarding:

• Delivery deadlines;

• Delayed orders;

• Lost shipments;

• Damaged shipments;

• Cancellation;

• Refunds; and

• Product conformity.

Nothing in this Shipping Policy is intended to exclude, restrict, or waive any right that cannot lawfully be excluded or waived.

Where applicable consumer law provides greater protection than this Policy, the mandatory legal requirement will apply.

28. Changes to This Shipping Policy

We may update this Shipping Policy from time to time because of changes to:

• Shipping carriers;

• Shipping rates;

• Markets served;

• Fulfillment procedures;

• Applicable laws; or

• Other business operations.

When this Policy is updated, we will revise the Last updated date at the top of this page.

The shipping options, prices, and delivery estimates displayed during checkout for a particular order will apply to that transaction.

29. Contact Us

If you have questions about shipping, delivery, or an existing order, please contact us:

Vimly Apparel LLC
4446 Durham Ct
Denver, CO 80239
United States

Email: support@vimlyapparel.com
Phone: +1 303-558-9982
Website: vimlyapparel.com

For order-related inquiries, please include your order number so that we can assist you more efficiently.